👋 Hey — I'm Dimitris
- 🎂 Age: 20
- 📍 Based in Nicosia, Cyprus
- 🎓 BSc Computer Information Systems — classes end Dec 2026; graduation June 2027
- 💼 ~2 years total IT support
- 🧪 Building a homelab for networking & security
- 📚 Studying CCNA & CompTIA Security+
- 🎯 Focus: GRC & IAM → long‑term Solutions Architect
- 🧰 Interests: cybersecurity, networking, tech recycling, TPM
I'm a tech‑driven problem solver with about two years in IT support, now building the skills, portfolio, and network to move into cybersecurity. My focus is on Governance, Risk & Compliance (GRC) or Identity & Access Management (IAM) as a smart entry point that plays to my strengths.
I started out at the European University Cyprus MIS department, where I quickly became the go‑to for escalations, lab setups, and hardware rollouts. That role taught me how to stay calm under pressure, juggle multiple technical priorities, and deliver solutions that actually work.
In 2025, I joined Cablenet, supporting broadband, TV, and telephony services. It's where I've been sharpening my networking fundamentals, getting hands‑on with real infrastructure, and working alongside network engineers to tackle complex issues.
GRC appeals to me because it combines technical understanding with frameworks, compliance, and risk reduction. IAM excites me for the deep dive into access control and identity security. Both paths build toward my long-term goal of solutions architecture, where I can mix technical depth with product and business strategy.
Right now, I'm finishing my BSc in Computer Information Systems while studying for the CCNA and CompTIA Security+. Outside of work and study, I'm developing a cybersecurity and networking homelab to turn theory into practice.
Cablenet Telecommunications PLC
Technical Support Operator
Apr 2025 – Present | Nicosia, Cyprus
Providing technical support for broadband, TV, and telephony services.
My role involves diagnosing and troubleshooting service issues, guiding customers through solutions, and ensuring high levels of satisfaction.
I work closely with the network team to resolve more complex technical problems, continuously improving my skills in networking and telecommunications.
European University Cyprus
MIS Assistant / Help Desk Technician
Feb 2024 – Apr 2025 | Nicosia, Cyprus
Provided day-to-day IT support to students, staff, and professors across campus and remotely.
Handled hardware troubleshooting, classroom AV setups, cable management, and lab maintenance.
Delivered remote and email support via Zendesk, TeamViewer, and Microsoft Remote Desktop, ensuring timely resolution of tickets and escalations.
Contributed to the deployment of new computer and dental labs in the university's latest building—managing Windows installations, system configuration, and hardware setup.
Led by action, improving service standards and becoming the go-to for escalated issues.
Skills Developed
- IT Support
- Troubleshooting
- Remote Support
- Hardware Setup & Maintenance
- Team Leadership
IEEE Cyprus Section
Evolving Threat Landscape & NIS2 Directive Seminar
Oct 2023
Attended a seminar on the evolving threat landscape in cybersecurity and the NIS2 Directive, which focuses on improving cybersecurity resilience across the EU. Gained insights into the latest developments in cybersecurity legislation and its implications for network and information system security.
European University Cyprus
Cleaning Volunteer
Nov 2023 | Environment
Assisted with cleaning efforts at the ruins of the Church of Agios Sozomenos in the outskirts of Nicosia, contributing to environmental preservation and community service.
BSc in Computer Information Systems
European University Cyprus
Classes end: Dec 2026 · Graduation: June 2027
BellRex
Cashier / Staff Manager
Sep 2022 – Dec 2023 | Larnaca, Cyprus
Started full-time as a cashier and transitioned to part-time when I began university. Over time, I took on more responsibilities, including managing the team, conducting interviews, and training new staff. I handled stock and inventory management, as well as the opening and closing of the store. Additionally, I prepared and processed delivery orders using Wolt, Foody, and Bolt, ensuring smooth operations.
Learned valuable skills in organization, team management, and handling high-pressure situations, all while maintaining excellent customer service and operational efficiency.
High School Diploma — Computer Networks & Telecommunications
Technical School of Larnaca
Graduated: Jun 2022
Completed a 3-year diploma in the theoretical track, combining technical training with a strong academic foundation in mathematics and physics.
Specialized in computer systems, networking, and telecommunications with hands-on experience in hardware troubleshooting and system maintenance.
Participated in a 30-day industry internship and Erasmus+ mobility programs in Cyprus and Poland.
Contributed to award-winning creative projects in media production and internet safety education.
Active member of the track and field team.
Volunteering
Round Toast Studios
Translator
Mar 2022 – Apr 2022 | Arts and Culture
Volunteered as a translator for the indie game "Mortal Rite," localizing Steam content and game descriptions from English to Greek. Helped improve accessibility for Greek-speaking players.